Job Description

We are seeking a dedicated and detail-oriented Reception and Billing Specialist to join our team. This role is a dynamic blend of patient interaction and administrative support, offering an opportunity to collaborate closely with both clinical and administrative staff in a primary care setting. The position is currently remote, with the potential for an in-person transition based on future practice needs.

About the Role

This full-time position is evenly split between medical billing and reception duties. The ideal candidate will have prior experience in medical billing and be comfortable engaging with patients both over the phone and in person. This role involves assisting patients with billing inquiries, scheduling appointments, and processing medication refill requests in coordination with the clinical team. Additionally, the role includes following up with patients on scheduling, medication refills, and paperwork requirements as directed by clinical staff.

Key Responsibilities

Serve as the primary point of contact for incoming calls related to scheduling, billing, and medication refills.

Return voicemails daily to address patient needs in a timely manner.

Navigate patient charts efficiently to verify medication refill dates, appointment details, and demographic information.

Collaborate with both clinical and administrative teams on billing-related matters.

Process billing for all patient visits on a daily basis.

Generate and review billing reports within the Electronic Medical Records (EMR) system.

Assist in transmitting patient documentation to other healthcare providers as needed (e.g., dermatologists, gastroenterologists).

Utilize Excel and Google Docs for workflow tracking and reporting.

Perform administrative tasks such as printing, copying, scanning, and mailing as directed by the clinical and administrative teams.

Qualifications & Skills

Experience in medical billing is required.

Strong communication skills and a patient-focused approach.

Ability to multitask and work independently in a fast-paced environment.

Proficiency in using EMR systems, Microsoft Excel, and Google Docs.

Attention to detail and excellent organizational skills.

Ability to work effectively with a remote team and adapt to an in-person setting if required.

If you're looking for a role that blends administrative expertise with patient engagement, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 16.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

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